CONFLICT RESOLUTION

It is our hope that you and your child will have a fun and positive year in Foster City Youth Softball. Occasionally however, a conflict can arise among parents, coaches, umpires or players. For example, a parent might not approve of the actions of a coach. A coach may not be able to handle a certain player. An umpire may not be able to cope with a particular parent's response to the officiating. Occasional as they are, these situations can he quite distressing to all involved, particularly the children, and take the fun out of the game. The FCYSA Board of Directors is committed to making sure that all conflicts be resolved quickly, objectively, and equitably with the very first consideration being given to the welfare of the children. Therefore, the Board has adopted the following Conflict Resolution Process. It is designed for, and should be followed by all adult participants in the league if a conflict arises. 

1. If you do not approve of the actions or attitudes of another person (such as another parent, coach or board member), bring it to their attention quickly in a courteous and positive manner. When approached promptly and in a calm manner, many problems quickly become non-issues and a higher level of cooperation and understanding is achieved. Please avoid these discussions in front of your child. Players do not need to see their parents or coaches arguing with each other.

2. If you cannot achieve what seems to be the right outcome, consult with your Division Representative who will listen objectively and impartially and take whatever action he or she feels appropriate. Division Representatives are members of the FCYSA Board of Directors who will completely respect your privacy in this matter. 

3. If you are still unsuccessful, you should consult with the league´s President. He or she will investigate the matter, meet with all parties involved, and try to reach an equitable solution. It must be remembered at all times that FCYSA softball is a game for our children, and not a matter of winning or losing for parents. Parents need to sometimes step back and look at the big picture. ALL COACHES and BOARD MEMBERS are VOLUNTEERS. They are not paid, and give freely of their time, both during the week and on weekends to teach your daughter the game of softball.

4. If you are still not satisfied with the outcome from the President, you may then bring your matter to the League's Board of Directors. The President will appoint a committee of Board Members to try and arbitrate the matter in an objective manner. If a Division Representative or other Board member is involved in the conflict, he or she shall not he included as an arbiter in the Conflict Resolution Process. When any matter is brought to the Board, all decisions of the Board or its appointed committee will be binding and the matter will be considered resolved.

5. If you have a dispute with an umpire, do not confront the umpire directly. This will only undermine the authority of the umpire in front of your players. If you have a problem with an umpires handling of a certain situation or his or her conduct, bring your concern to the coach of your team, who will then advise the League's Chief Umpire. The Chief Umpire will then investigate the matter. The Chief Umpire, if unable to resolve the situation, will bring the matter to the Board of Directors.

Any action connected with FCYSA which you deem illegal, immoral, or unethical should be reported to the President of the league immediately.